As a valued visitor to our website we believe that you will be interested in news pertinent to matters relevant to timeshare ownership. This is the first of our forthcoming regular newsletters which we hope you will find of interest. It is our intention to produce and distribute a newsletter bi-weekly; enabling our viewers first hand news and information which we are sure will be of benefit. Naturally should any of the content or topics stimulate questions please feel free to contact us.
In this issue we will be covering:
- Who are the Timeshare Consumer Association?
- Our all new website.
- Our maintenance survey.
- Current Spanish Court claims.
Who are the Timeshare Consumer Association (TCA)?
Inaugurated nearly 24 years ago the association has been offering consumer advice to timeshare owners who may be experiencing problems or just require clarification on points of issue. We are a non profit company limited by guarantee and registered in England under number 12662338. Another significant part of our everyday work is to investigate and report on the plethora of rogue traders and scam companies preying on the unsuspecting current or past timeshare consumers and costing them thousands of pounds in fraudulent transactions.
Our All New Website!
We decided earlier this year that our website needed a little spring cleaning and a wee facelift. Subsequently we launched our more modern and refreshed site in April 2020. We think the navigation and ability to source content has been considerably improved. We have over 1,500 searchable news articles on our site, so if you don’t see what you are looking for on the home page, then why not try the search feature? We have also incorporated an online chat facility so you can get in touch from the comfort of your computer desktop, we have created a new testimonial section for those clients wishing to offer us their appreciation plus we are now linked to all mainstream social media platforms, enabling consumers to contact us far and wide.
Our 2020 Maintenance Survey
The volume of responses that we have received since we launched our COVID-19 maintenance survey back in April 2020 has way exceeded our expectations. We would like to thank those consumers who took the time to participate. With over 900 respondents analysing the data has proved most challenging, but after some serious number crunching we can report on the following:
The survey also evidenced that 576 owners had paid their 2020 maintenance fees prior to the Covid-19 outbreak with a collective total payment of approximately £630,000.
Due to the interest created by our survey we have been contacted by several independently managed resorts who have reported that they have offered those owners affected by the pandemic a full or partial refund of their maintenance charges. In addition several consumers have also informed us that their resorts have been equally forthcoming; however we must emphasise that these offerings seem to be exclusive to the small budget resorts, with the larger commercial companies such as Club La Costa, Azure, Marriott, Diamond, Anfi etc., not being remotely interested in their client’s requests for appeasement.
We have been reaching out to those respondents and providing them with advice on what options they may have in order to try to claim back their maintenance fees and we are very pleased to report some early success with one owner already claiming back £638 from his bank.
If you feel that you are entitled to a refund of your 2020 maintenance fee and have been refused by your resort, please feel free to contact us for help and guidance.
Spanish Court Claims
Timeshare contracts in Spain changed dramatically with the introduction of Law 42/98 on 5th Jan 1999. Basically 3 main areas changed to make certain contracts illegal. 1) A deposit was taken within 10 days of contract signature. 2) The contract term exceeded 50 years (Perpetuity). 3) Full ownership title was not quoted on the contract (Floating week, points etc). Full details of Spanish claims may be found in the following article:
Cases are being won every day. The two main law firms responsible for the majority of successes are M1 Legal and CLA. Between them they achieved successful claims of in excess of £1m in July 2020 alone.
If you own a timeshare in any Spanish territory and possess a contract that was issued by a Spanish company or a company with a Spanish branch (Surcusal) and you have concerns, locate your paperwork and give us a call, we will be happy to advise.
In case you missed this week’s articles here are the links:
Sanchez Abogados Services – Scam Alert
Anfi in trouble again
Club la Costa closed till at least December
We sincerely hope you found this newsletter enlightening and should you have any feedback relating to this issues covered or any other subject, please do not hesitate to contact us.
Please stay safe!!
Kind Regards – The TCA Team
THE ABOVE NEWSLETTER SHOWCASES A GREAT SOURCE OF ADVICE AND ARTICLES FOR TIMESHARE OWNERS. IF YOU HAVE ANY QUESTIONS PLEASE DON’T HESITATE TO CONTACT US ON OUR FRIENDLY LIVE CHAT OR EMAIL US AT INFO@TIMESHARE.LAWYER