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DO YOU HAVE A QUESTION ABOUT YOUR TIMESHARE OWNERSHIP?

  • Want clarity on what your resort or another company has told you?
  • Want to know your rights to exit or claim?
  • Have questions about the process?

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  • Recent Questions
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  1. Asked: January 13, 2022In: Timeshare Contract Issues

    Can I exchange my Vistana timeshare to another Marriott Property?

    Sabrina Pereira Lawyer Legal Bar Association No. 60859L
    Added an answer on January 13, 2022 at 11:19 am

    Dear Richard, There is no legal answer for this, I would recommend asking Marriott directly. Without reviewing your contract we cannot see if you are allowed to exchange to different resorts or make any kind of change. If you need further assistance please let us know.

    Dear Richard,

    There is no legal answer for this, I would recommend asking Marriott directly. Without reviewing your contract we cannot see if you are allowed to exchange to different resorts or make any kind of change.

    If you need further assistance please let us know.

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  2. Asked: January 7, 2022In: Timeshare General

    Why won’t they fix our villa pool light?

    David Moriel Lawyer Legal Bar Association No. 10.309
    Added an answer on January 7, 2022 at 11:28 am

    Hi Philippa, I am sorry to hear of your frustration regarding the pool light. Standard maintenance tasks when you are not at your timeshare can be tricky as you cannot see if it has been fixed or not. My suggestion would be to wait until your next trip then you can speak to them directly to have theRead more

    Hi Philippa,

    I am sorry to hear of your frustration regarding the pool light. Standard maintenance tasks when you are not at your timeshare can be tricky as you cannot see if it has been fixed or not. My suggestion would be to wait until your next trip then you can speak to them directly to have the light fixed.

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  3. Asked: January 6, 2022In: Timeshare Jargon

    Are timeshare floating weeks illegal in Spain?

    Sabrina Pereira Lawyer Legal Bar Association No. 60859L
    Added an answer on January 6, 2022 at 11:44 am

    Dear Amanda, The Spanish Supreme Court decided that any timeshare contract signed in Spain after January 4th 1999, that contains floating weeks or an undefined time period is illegal and void. If you need further assistance, we are more than happy to assist you.

    Dear Amanda,

    The Spanish Supreme Court decided that any timeshare contract signed in Spain after January 4th 1999, that contains floating weeks or an undefined time period is illegal and void.

    If you need further assistance, we are more than happy to assist you.

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  4. Asked: January 6, 2022In: Timeshare Contract Issues

    How Can I get out a new timeshare contract – I have been mis-sold

    Tamara Gümmer Lawyer Legal Bar Association No. 10.531
    Added an answer on January 6, 2022 at 11:37 am

    Dear Aiste, First of all, I have omitted your personal information. I am sorry to hear about your timeshare purchase experience. What I would recommend for you is to seek legal advice from a timeshare specialist who can study your documents, understand how you paid the company and any communicationRead more

    Dear Aiste,

    First of all, I have omitted your personal information.

    I am sorry to hear about your timeshare purchase experience. What I would recommend for you is to seek legal advice from a timeshare specialist who can study your documents, understand how you paid the company and any communication you have had with them to establish what you can do. If you would like more information, feel free to contact us on: (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our online chat.

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  5. Asked: January 6, 2022In: Timeshare Contract Issues

    Legal Costs to sell a timeshare – what are they?

    Lucía Mancera Lawyer Legal Bar Association No. 10.338
    Added an answer on January 6, 2022 at 11:18 am

    Dear David, Legal costs for selling a timeshare will vary from company to company, timeshare to timeshare, there is no set formula on what legal costs would be involved. If you are looking to sell a timeshare, please use extreme caution. The majority of companies offering to sell a timeshare don't aRead more

    Dear David,

    Legal costs for selling a timeshare will vary from company to company, timeshare to timeshare, there is no set formula on what legal costs would be involved.

    If you are looking to sell a timeshare, please use extreme caution. The majority of companies offering to sell a timeshare don’t amount to much due to little/no demand from consumers wanting to purchase a timeshare.

    I Hope this helps.

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  6. Asked: December 9, 2021In: Company Specific

    Is there a market for selling RCI Points?

    Lidia Frias Lawyer Legal Bar Association No. 10.428
    Added an answer on December 9, 2021 at 11:28 am

    Dear Graham, Legitimate timeshare sales are near impossible I'm afraid, there is no market for timeshare sales, if you are looking at timeshare companies that promote to sell your timeshare, please use extreme caution as they rarely find a legitimate buyer. If you would like to find out what optionsRead more

    Dear Graham,

    Legitimate timeshare sales are near impossible I’m afraid, there is no market for timeshare sales, if you are looking at timeshare companies that promote to sell your timeshare, please use extreme caution as they rarely find a legitimate buyer. If you would like to find out what options are available to you, feel free to get in touch.

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  7. Asked: December 9, 2021In: Timeshare General

    Portuguese timeshare sale – advice on how to proceed

    Lidia Frias Lawyer Legal Bar Association No. 10.428
    Added an answer on December 9, 2021 at 10:54 am

    Dear Paul, Our apologies for the late reply, With reference to your question, as with buying any kind of property, doing the purchase as an individual via a fully qualified practised lawyer in the jurisdiction the purchase is located would be the best option to avoid anything fraudulent. I would alsRead more

    Dear Paul,

    Our apologies for the late reply,

    With reference to your question, as with buying any kind of property, doing the purchase as an individual via a fully qualified practised lawyer in the jurisdiction the purchase is located would be the best option to avoid anything fraudulent. I would also recommend that you visit the timeshare and see the unit prior to any transfer of monies.

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    What if I lose my job & unable to keep ...

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  • David Moriel
    David Moriel added an answer Hi Troy, We are sorry to hear of your timeshare… January 17, 2025 at 8:53 am
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    David Moriel added an answer Hi Mark, Thank you for contacting us. In order to… January 11, 2024 at 9:00 am
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    Miguel Angel Escalante added an answer Hi there, You can cancel your agreement if you are… November 14, 2023 at 10:21 am
  • Tamara Gümmer
    Tamara Gümmer added an answer Dear Judy, In order to advise you correctly, we would… April 18, 2023 at 12:23 pm
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    Tamara Gümmer added an answer Hi Fred, In the name of transparency, you will see… January 18, 2023 at 12:17 pm

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