I have a timeshare in Malta. My question is, I have paid 2020 maintenance fees of £980 but couldn’t go last year due to the pandemic.
I want to book a week in October and they won’t confirm the booking until I pay 2021 maintenance fees.
Can they do that? Because I have paid for the week I want. And also they say I have to take 2021 weeks this year which I can’t. But they are holding me to ransom for £980 in order to take a week I have already paid for.
Please could you tell me if they can do that.
Dear Tracy,
I understand your frustration here, timeshare resorts will not allow you to reserve a week unless your maintenance fees are up to date. The majority of timeshare resorts have not compensated owners for the inability to travel during the pandemic, and are being extremely difficult, it has left many owners questioning their reasons for staying with their resort.
So to answer your question, yes they can do that I’m afraid and if you want to travel to your timeshare, you will have to pay the £980 requested. Should you need any further assistance, please don’t hesitate to contact us: (UK) 0800 520 2322 (International) +44 800 520 2322 or message us on our online chat.