I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021.
They say I have to take these weeks before 2024 but are only offering me a 4 berth in November.
I bought a 6 berth because of my grandchildren so a 4 berth would not be big enough. The week I have is in June so would not want November when it is cold and nothing in the area is open.
If they can’t provide me with 6 berth in summer time can I ask for part of my money back and the maintenance fee I have had to pay
Beverly sloane-dcbSubscriber
No Availability – something smaller and out of season, can I get some money back?
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1 Answer
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Dear Beverly,
Apologies for not getting back to you sooner.
Further to you question you submitted, if the company can’t offer you what you have purchased it might be a good idea to revisit your contract to see exactly what you have agreed to. Our experience when clients ask for any kind of refund from a timeshare company normally follows with a negative response.
If you would like to explore your legal rights regarding your ownership, we are more than happy to assist you. (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our online chat.