I have owned a deeded timeshare at celebration world resort (which is now festiva) for about 20 years. For the first say 15 years I was told I had week 52, which meant I counted to the 52nd Friday of the year and that is when my week started. Now , starting last year when I called to exchange my week into rci, festiva tells me that I have points assigned to me and they tell me what weeks are available to me to exchange with rci. My deed states that my week is in “The plan” . I am trying to find out what the plan is within my deeded timeshare originally thru celebration world resort. I believe festiva is trying to get everyone into their points system even though we have a deeded week.
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Dear David,
Thank you for asking your question.
In response to what you have asked, It is highly likely that Festiva are trying to switch members onto a points system because due to the pandemic and resort closures for long periods of time, there is simply not enough availability to accommodate members. “The Plan” within your deeded timeshare is something that will need communicated directly from the resort to yourself so we would recommend writing to them in order to receive a response back in writing as it is not normal practice to change what an owner has at their disposal without a new contract. Should you require any further assistance feel free to call us on 44 800 520 2322 or use our online chat facility here: https://timeshare.lawyer/