We were invited to presentation to become a member of a Wyndham holiday club. We paid a deposit of 4000 USD , after 10 days we received a log in details to our account which Looked different when was told on presentation. Prices and properties etc. as soon as I got this account log in I send an email I want to cancel it. they say I had 7 days to cancel on a A contract. But how could I cancel in 7 days when I only received my package in 10 days. Is it any way to have our money back? Thank you
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Dear Aiste,
I am sorry that this has happened to you, timeshare resorts are very strict regarding the cooling-off period. If Wyndham’s cooling-off period is 7 days and you have not contacted them within that timeframe, it will be very difficult to receive any monies back that you have paid. The date you received the pack won’t matter as they will refer only to your contract and the number of days stated in that contract regarding the cooling-off period. If you need further advice, please contact us again.