Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?
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Dear Rosemary, First of all, we have omitted personal information from your question.
We have no reason to belive this is a scam, however, the resort may be offering a substitute contract because the existing contract you may have may be illegal in relation to Spanish law 42/1998. this being the case, if you sign a new contract, this may preclude any legal challenge for refund or compensation through the Spanish legal system in the future. We would need to analyze in-depth the terms of your contract with Heritage as well as the offered settlement or exchange of weeks document. For more information feel free to contact us on: (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our online chat.