Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
DO YOU HAVE A QUESTION ABOUT YOUR TIMESHARE OWNERSHIP?
DO YOU HAVE A QUESTION ABOUT YOUR TIMESHARE OWNERSHIP?
Lost your password? Please enter your email address. You will receive a link and will create a new password via email.
Club la Costa – Interval extended week not honoured!
Dear Sudhira, We are sorry to hear about your experience. Since the Pandemic, more than ever before, we have been contacted by owners who are not receiving what they signed up for especially when it comes to availability. Without studying your contract it is very difficult to advise you. If you woulRead more
Dear Sudhira,
We are sorry to hear about your experience.
Since the Pandemic, more than ever before, we have been contacted by owners who are not receiving what they signed up for especially when it comes to availability.
Without studying your contract it is very difficult to advise you. If you would like to find out what your rights are and what options are available to you then please get in touch: (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our friendly online chat.
See lessCan I exchange my Vistana timeshare to another Marriott Property?
Dear Richard, There is no legal answer for this, I would recommend asking Marriott directly. Without reviewing your contract we cannot see if you are allowed to exchange to different resorts or make any kind of change. If you need further assistance please let us know.
Dear Richard,
There is no legal answer for this, I would recommend asking Marriott directly. Without reviewing your contract we cannot see if you are allowed to exchange to different resorts or make any kind of change.
If you need further assistance please let us know.
See lessAre timeshare floating weeks illegal in Spain?
Dear Amanda, The Spanish Supreme Court decided that any timeshare contract signed in Spain after January 4th 1999, that contains floating weeks or an undefined time period is illegal and void. If you need further assistance, we are more than happy to assist you.
Dear Amanda,
The Spanish Supreme Court decided that any timeshare contract signed in Spain after January 4th 1999, that contains floating weeks or an undefined time period is illegal and void.
If you need further assistance, we are more than happy to assist you.
See lessUnwanted Maltese Timeshare switched to points in Tenerife – What Options do I have?
Dear Mary, I am sorry to hear that your health is preventing you from using your timeshare. Our best advice would be to arrange a review of your documents and timeshare history so a timeshare expert can identify what you have purchased & then can inform you of the options that would be availableRead more
Dear Mary,
I am sorry to hear that your health is preventing you from using your timeshare. Our best advice would be to arrange a review of your documents and timeshare history so a timeshare expert can identify what you have purchased & then can inform you of the options that would be available to you. If you would like more information, feel free to get in touch. (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our online chat.
See lessWe got out of our contract, can we still claim?
Dear Michael, There may be grounds for a claim however, you will need a full review of your timeshare documents and history to identify what you own etc. For more information, feel free to contact us on: there are ways to retrieve paperwork from a timeshare resort, if you would like more informationRead more
Dear Michael,
There may be grounds for a claim however, you will need a full review of your timeshare documents and history to identify what you own etc. For more information, feel free to contact us on: there are ways to retrieve paperwork from a timeshare resort, if you would like more information, feel free to get in touch. (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our online chat.
See lessCan I still claim against my timeshare if I sold it?
Dear Karl, To identify grounds for a timeshare claim you would need a full review of your timeshare documents and history where a timeshare expert will study your case and advise you accordingly. For more information, feel free to contact us: (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +4Read more
Dear Karl,
To identify grounds for a timeshare claim you would need a full review of your timeshare documents and history where a timeshare expert will study your case and advise you accordingly.
For more information, feel free to contact us: (UK) 0800 520 2322 (USA) 1-888-3677055 (International) +44 800 520 2322 or message us on our online chat.
See lessCLC World – cancellation of contract within cooling off period not received, what can I do?
Dear David, This seems very strange because you are in your rights to cancel within 14 days. Do you have any proof of the letter being sent to CLC World? Do you have any written communication regarding the letter? You may want to consider a review of your timeshare documentation to see what can be dRead more
Dear David,
This seems very strange because you are in your rights to cancel within 14 days. Do you have any proof of the letter being sent to CLC World? Do you have any written communication regarding the letter? You may want to consider a review of your timeshare documentation to see what can be done legally. For more information, please contact us: UK 0800 520 2322 / International +800 5202322 or use our friendly online chat.
See lessRCI Points Timeshare – can I get out?
Dear Lena, A relinquishment of a European timeshare ownership is relatively easy (depending on what has been purchased). In order to advise you if this is possible, we would need to review your current timeshare documents and history. For more information please contact us: UK 0800 520 2322 / InternRead more
Dear Lena,
See lessA relinquishment of a European timeshare ownership is relatively easy (depending on what has been purchased). In order to advise you if this is possible, we would need to review your current timeshare documents and history. For more information please contact us: UK 0800 520 2322 / International +800 5202322 or use our friendly online chat.
can I claim against a Spanish Marriott Timeshare?
Dear Rebecca, The advice you have received regarding a Spanish contract and that the timeshare is a floating week is correct, there is a high probability that you can claim as these contracts are indeed illegal in Spain, (subject to a timeshare legal expert review of documents & history). One ofRead more
Dear Rebecca,
The advice you have received regarding a Spanish contract and that the timeshare is a floating week is correct, there is a high probability that you can claim as these contracts are indeed illegal in Spain, (subject to a timeshare legal expert review of documents & history). One of the Spanish court rulings implemented in 2015 to protect timeshare consumers is that contracts must include specific information regarding the property.
Regarding the way you were approached and the fees, many of the 3rd party timeshare claims companies operate this way both good and bad. If I may point out that court costs often exceed £5,000 depending on what is required.
If you have further questions, please don’t hesitate to contact us.
See lessScammed, how can I get my money back?
Dear Lucy, I am assuming you are messaging us regarding a timeshare related company? if you feel you have been scammed, the best option is to seek legal advice from a legal professional who is experienced in the industry who can look at what has happened and then advise you accordingly.
Dear Lucy,
I am assuming you are messaging us regarding a timeshare related company? if you feel you have been scammed, the best option is to seek legal advice from a legal professional who is experienced in the industry who can look at what has happened and then advise you accordingly.
See less