Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?

We were invited to presentation to become a member of a Wyndham holiday club. We paid a deposit of 4000 USD , after 10 days we received a log in details to our account which Looked different when was told on presentation. Prices and properties etc. as soon as I got this account log in I send an email I want to cancel it. they say I had 7 days to cancel on a A contract. But how could I cancel in 7 days when I only received my package in 10 days. Is it any way to have our money back? Thank you

I own three fixed weeks at Sunset bay.resort, Torviscous, Tenerife.
I have been a member there for 40 years and have seen many changes. Now we have Hilton Vacations, who seem to have grand plans which could have huge conciseness for present Diamond owners.

I would be grateful for any information you have regarding the options available to Diamond members.