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Karen Preston-6ac
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Karen Preston-6acSubscriber
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We have been asked by Anfi in Gran Canaria to sign amended documents – a large pack has been sent in the post. When I asked gem to summarise the changes/reasons for change – this is what they said. ...Read more

We have been asked by Anfi in Gran Canaria to sign amended documents – a large pack has been sent in the post. When I asked gem to summarise the changes/reasons for change – this is what they said. Have you been involved with Anfi before any have any advice?

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Joseph Moore-804
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Joseph Moore-804Subscriber
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We had a timeshare package with Club la-costa over 15 years ago. Would our claim still be valid? It was mid sold and we could never book when and where we wanted. We lost thousands of pounds.

We had a timeshare package with Club la-costa over 15 years ago.
Would our claim still be valid?
It was mid sold and we could never book when and where we wanted. We lost thousands of pounds.

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Sudhira Rusdharry-651
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Sudhira Rusdharry-651Subscriber
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Unfortunately, there is no option to rate minus otherwise I would have given -10. Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was ...Read more

Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.

When I had made the enquiries last year at no point I was told that the interval had expired.

My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.

This is blatant theft/ fraud.

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James and Sylvia Murray -aef
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James and Sylvia Murray -aefSubscriber
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We have been asking to exit for 5 years now and always get the same reply. You really have to be destitute before they will consider release. We only have 2000 points and have been told many times that we ...Read more

We have been asking to exit for 5 years now and always get the same reply. You really have to be destitute before they will consider release. We only have 2000 points and have been told many times that we should never have been sold such a small number. We asked what would happen if we wanted to sell them and the answer was to convert to a timeshare week and then sell. Lo and behold we don’t have enough points to do so.
We are retired now and not fit enough to use the points. We have not paid the fees for 3 years and worry about the consequences.
We are not looking for money back for them we just want a release for our sanity.

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