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Sudhira Rusdharry-651
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Sudhira Rusdharry-651Subscriber
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Unfortunately, there is no option to rate minus otherwise I would have given -10. Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was ...Read more

Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.

When I had made the enquiries last year at no point I was told that the interval had expired.

My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.

This is blatant theft/ fraud.

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David Aguiar-2dd
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David Aguiar-2ddSubscriber
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My wife and I are separating She is buying another timeshare and needs a solicitor The solicitor has asked for an upfront payment of his total bill Is this normal practice nowadays or should she be wary?

My wife and I are separating
She is buying another timeshare and needs a solicitor
The solicitor has asked for an upfront payment of his total bill
Is this normal practice nowadays or should she be wary?

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Barrie-bbf
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Barrie-bbfSubscriber
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I am considering coming out of Diamond Resorts and being over 75 we are able to do it at no cost? But if we came out of the contract first, would it jeopardise a claim for unfair contract, breach ...Read more

I am considering coming out of Diamond Resorts and being over 75 we are able to do it at no cost? But if we came out of the contract first, would it jeopardise a claim for unfair contract, breach of contract and fraud by selling timeshare concessions through Booking.com, Diamond Hotels whilst not releasing availability to members whilst charging members full Management fees.

I am writing the answer here because something needs checking as our website does not show where to place the answer,,,

Dear Barrie,

Cancelling your contract would jeopardize a future legal dispute against the resort and the chances of being awarded compensation. If you would like to find out what your rights are and what options are available to you, please feel free to contact us: UK 0800 520 2322 / International +800 5202322.

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Vincent heath-711
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Vincent heath-711Subscriber
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I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees. Roughly 6 months after the purchase I realised ...Read more

I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees.
Roughly 6 months after the purchase I realised it would be of no use to me. I contacted the resort repeatedly informing them I did not need the week I purchased and could refund my money or as the management of the resort could they resell it for me. I never got a response to my numerous requests.
Then I started to get invoices for the annual fees. Again I contacted them again I was ignored. In voices kept coming for several years then stopped and I’ve heard nothing since! I honestly believe I was robbed of the £8k?

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