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Robert-1cd
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Robert-1cdSubscriber
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We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no ...Read more

We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no contact with them since 2017

is there any website I can check?

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Dear Robert,

For some strange reason we cannot fix the problem of answering this question so I have the response here from a lawyer who specialises in current Silverpoint cases.

Dear Robert,

The liquidation of Silverpoint is very complicated and there is not a website you can find out this information, you would need to appoint Spanish legal representation to investigate. Having said that even though the maintenance bills have stopped, you still have a right to a possible claim (will depend on what you purchased from Silverpoint). If you need further assistance, please feel free to contact us.

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Wilma Brennan -68c
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Wilma Brennan -68cSubscriber
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I can no longer afford my timeshare week as it has gone from £500 to £617.62. I have had it for 17 years and now only have my state pension. I have called the office twice, emailed 3 times & ...Read more

I can no longer afford my timeshare week as it has gone from £500 to £617.62. I have had it for 17 years and now only have my state pension.
I have called the office twice, emailed 3 times & explained this and told them I have to give it up & asked how to go about this. So far I have not had any response.
Any advice would be great.

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John04
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John04Subscriber
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I have been trying to find availability at my timeshare resort and finding it impossible so they have suggested i try the exchange. Please can you enlighten me on what an exchange is?

I have been trying to find availability at my timeshare resort and finding it impossible so they have suggested i try the exchange. Please can you enlighten me on what an exchange is?

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Susan Arnold-636
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Susan Arnold-636Subscriber
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I was sold a pure points system for sunset beach over 11 years ago I was informed that they would purchase it back when my husband was told he has terminal cancer they refused to give moneys back I phoned ...Read more

I was sold a pure points system for sunset beach over 11 years ago I was informed that they would purchase it back when my husband was told he has terminal cancer they refused to give moneys back I phoned and emailed them I refused to pay fees after a few years would I still be entitled to claim ?

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Rosemary Brindley-426
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Rosemary Brindley-426Subscriber
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Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, ...Read more

Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?

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