Hi my grandma has a timeshare at lost valley lake resort in Missouri. She’s retired and doesn’t use it and can’t afford it anymore. She’s trying to figure out how to get out. I’ve tried helping her still it since she’s not at all tech savvy. But I haven’t had any luck. Do you guys help people get out of them

Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed it was all sorted, earlier this year I started to get invoices from the company for back fees, I emailed, tried to call then, sent recorded letters and no correspondence other than repeated invoices, I kept trying to email to ask why no bills for 4 years etc, Today I received a letter from a debt collection agency in the USA for the fees, Where do I stand? I only have the recent correspondence as not hearing from them for years, during covid I cleared out all the previous paperwork as thought it was all sorted and I no longer had the week. Any advice or guidance would be appreciated. Many thanks