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Derek Pouncey-412
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Derek Pouncey-412Subscriber
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Hi, I have been contacted by Harlow Consultants promising that they can retrieve almost all my money so long as I pay £6k upfront. Apparently it is all guaranteed and is a legal contract. As usual, it is a quick, ...Read more

Hi, I have been contacted by Harlow Consultants promising that they can retrieve almost all my money so long as I pay £6k upfront.
Apparently it is all guaranteed and is a legal contract.
As usual, it is a quick, pressured sale and makes me very suspicious.
Do you have any information on them?

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Mrs S Abley-2fb
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Mrs S Abley-2fbSubscriber
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Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed ...Read more

Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed it was all sorted, earlier this year I started to get invoices from the company for back fees, I emailed, tried to call then, sent recorded letters and no correspondence other than repeated invoices, I kept trying to email to ask why no bills for 4 years etc, Today I received a letter from a debt collection agency in the USA for the fees, Where do I stand? I only have the recent correspondence as not hearing from them for years, during covid I cleared out all the previous paperwork as thought it was all sorted and I no longer had the week. Any advice or guidance would be appreciated. Many thanks

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Beverly sloane-dcb
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Beverly sloane-dcbSubscriber
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I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021. They say I have to take these weeks before 2024 but are only ...Read more

I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021.
They say I have to take these weeks before 2024 but are only offering me a 4 berth in November.
I bought a 6 berth because of my grandchildren so a 4 berth would not be big enough. The week I have is in June so would not want November when it is cold and nothing in the area is open.
If they can’t provide me with 6 berth in summer time can I ask for part of my money back and the maintenance fee I have had to pay

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Carol Fitzjohn-28c
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Carol Fitzjohn-28cSubscriber
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My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this ...Read more

My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this and they told me they would sell it for £5000 and I would get maintenance fees and £499 which I had to pay for advertising for 6 months. They contacted me and have now suggested they advertise it as open to offer and I needed to pay ad additional £349 to continue advertising. Is there an easier way to sell.

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David Cowley-dca
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David Cowley-dcaSubscriber
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My resort says they don’t have any available weeks for me this year. Are they obligated to give me a week if I have a red winter floating week? If so, can I legally just not pay maintenance fees for ...Read more

My resort says they don’t have any available weeks for me this year. Are they obligated to give me a week if I have a red winter floating week? If so, can I legally just not pay maintenance fees for this year if they aren’t going to give me a week?

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david stankard-bf1
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david stankard-bf1Subscriber
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Hi. We had a timeshere with club le costa 10 yrs ago . We even upgraded with them. We tried to book holidays all over the world but we’re repeatedly told no vacancies. We then opted out and had to ...Read more

Hi.
We had a timeshere with club le costa 10 yrs ago .
We even upgraded with them.
We tried to book holidays all over the world but we’re repeatedly told no vacancies.
We then opted out and had to pay £10000 to dl so but we had no choice as we couldn’t book a holiday with them .

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