DO YOU HAVE A QUESTION ABOUT YOUR TIMESHARE OWNERSHIP?
DO YOU HAVE A QUESTION ABOUT YOUR TIMESHARE OWNERSHIP?
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Hello there, I have a timeshare in Costa Del Sol and my health has deteriorated over the last few years. I would just like to ask, in the even that I die, what would happen to my timeshare?
Hello there, I have a timeshare in Costa Del Sol and my health has deteriorated over the last few years. I would just like to ask, in the even that I die, what would happen to my timeshare?
Read lessDo UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more
Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.
Hi Barrie,
In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.
Read lessI purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021. They say I have to take these weeks before 2024 but are only ...Read more
I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021.
They say I have to take these weeks before 2024 but are only offering me a 4 berth in November.
I bought a 6 berth because of my grandchildren so a 4 berth would not be big enough. The week I have is in June so would not want November when it is cold and nothing in the area is open.
If they can’t provide me with 6 berth in summer time can I ask for part of my money back and the maintenance fee I have had to pay
A timeshare paid for with a loan when paid off. Who owns it, the loan company or the ‘purchaser’. That is, is the seller paid for it upfront via the loan company, so the seller no longer owns it? So ...Read more
A timeshare paid for with a loan when paid off. Who owns it, the loan company or the ‘purchaser’. That is, is the seller paid for it upfront via the loan company, so the seller no longer owns it? So then who does? The purchaser with the contract with the seller or the loan company? Thank you.
Read lessI believe that I was conned into Club la Costa as the financial company are telling me it was a personal loan I took out which at the time I was told I could sell back to them if my ...Read more
I believe that I was conned into Club la Costa as the financial company are telling me it was a personal loan I took out which at the time I was told I could sell back to them if my financial situation changed
Read lessHave you handled relinquishment of Silver Lake resort contracts
Have you handled relinquishment of Silver Lake resort contracts
Read lessUnfortunately, there is no option to rate minus otherwise I would have given -10. Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was ...Read more
Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.
When I had made the enquiries last year at no point I was told that the interval had expired.
My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.
This is blatant theft/ fraud.
Read lessHello. We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the ...Read more
Hello.
We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the properties and etc., which looked absolutely different when on presentation, after this call I understood that its not the same as on presentation, so immediately I send an email that I want to cancel this membership, it was 10 days post contract was signed. The contract says I can cancel only after 7 days, but How do I cancel after 7 days if I only received and information after 10 days, I think they did it on purpose. The deposit we paid was 4000 USD,. We just wondering if it’s possible to get our money back. As they ignore our emails for over a week now.
Can you please advise us. Thank you
