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Discy Latest Questions

John-5a6
  • 0
John-5a6Subscriber
Asked: October 21, 2021In: Reservation Issues

Maltese Timeshare – How can I use it?

  • 0

Hi bought a timeshare in Malta 3 years ago I’m paying £150 a month but don’t know how to use it as I’ve never had any contact from them can u help

Hi bought a timeshare in Malta 3 years ago I’m paying £150 a month but don’t know how to use it as I’ve never had any contact from them can u help

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  • 1 1 Answer
Answer
Vincent heath-711
  • 0
Vincent heath-711Subscriber
Asked: August 25, 2021In: Company Specific

Puerto Calma – Is there any option for a refund?

  • 0

I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees. Roughly 6 months after the purchase I realised ...Read more

I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees.
Roughly 6 months after the purchase I realised it would be of no use to me. I contacted the resort repeatedly informing them I did not need the week I purchased and could refund my money or as the management of the resort could they resell it for me. I never got a response to my numerous requests.
Then I started to get invoices for the annual fees. Again I contacted them again I was ignored. In voices kept coming for several years then stopped and I’ve heard nothing since! I honestly believe I was robbed of the £8k?

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  • 1 1 Answer
Answer
Wai poon-9a8
  • 0
Wai poon-9a8Subscriber
Asked: April 4, 2022In: Timeshare Exit

How can I legally surrender my timeshare?

  • 0

Hi, how can I legally surrender my timeshare? And would it cost a lot of money by hiring a solicitor to deal the matter ?

Hi, how can I legally surrender my timeshare? And would it cost a lot of money by hiring a solicitor to deal the matter ?

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  • 1 1 Answer
Answer
Les sykes-122
  • 0
Les sykes-122Subscriber
Asked: May 4, 2022In: Timeshare Exit

Paying Mexican taxes upfront – Is this a scam?

  • 0

We are selling our timeshare In Mexico through American real estate agent all paperwork is complete and they are asking for us to pay the Mexico tax up front can the money be taken from the holding account prior to ...Read more

We are selling our timeshare In Mexico through American real estate agent all paperwork is complete and they are asking for us to pay the Mexico tax up front can the money be taken from the holding account prior to being paid to us or is this a scam

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  • 1 1 Answer
Answer
John04
  • 0
John04Subscriber
Asked: March 29, 2021In: Timeshare General

What is an Exchange?

  • 0

I have been trying to find availability at my timeshare resort and finding it impossible so they have suggested i try the exchange. Please can you enlighten me on what an exchange is?

I have been trying to find availability at my timeshare resort and finding it impossible so they have suggested i try the exchange. Please can you enlighten me on what an exchange is?

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  • 1 1 Answer
Answer
David Bird-3c4
  • 0
David Bird-3c4Subscriber
Asked: November 23, 2021In: Company Specific

Sheraton Vistana – How to dissolve my timeshare

  • 0

Hi, I have a week’s Timeshare in Sheraton Vistana Resort and would like to sell it. Are you able to help me to resolve this please?

Hi,
I have a week’s Timeshare in Sheraton Vistana Resort and would like to sell it. Are you able to help me to resolve this please?

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  • 1 1 Answer
Answer
Frank Kortum -5e7
  • 0
Frank Kortum -5e7Subscriber
Asked: May 27, 2021In: Company Specific

Does Redweek’s “verify and Protect” protect people?

  • 0

Does Redweek’s”Verify and Protect” feature adequately protect people (like me) who want to rent a timeshare from a timeshare owner?

Does Redweek’s”Verify and Protect” feature adequately protect people (like me) who want to rent a timeshare from a timeshare owner?

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  • 1 1 Answer
Answer
Susan74
  • 0
Susan74Subscriber
Asked: March 2, 2021In: Timeshare Claims

Compensation Claim

  • 0

my claim against my resort has just been submitted, how long will it take to have my case heard?

my claim against my resort has just been submitted, how long will it take to have my case heard?

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  • 1 1 Answer
Answer
Sudhira Rusdharry-651
  • 0
Sudhira Rusdharry-651Subscriber
Asked: February 24, 2022In: Company Specific

Club la Costa – Interval extended week not honoured!

  • 0

Unfortunately, there is no option to rate minus otherwise I would have given -10. Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was ...Read more

Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.

When I had made the enquiries last year at no point I was told that the interval had expired.

My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.

This is blatant theft/ fraud.

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  • 1 1 Answer
Answer
Bill Kramer-4ae
  • 0
Bill Kramer-4aeSubscriber
Asked: June 10, 2021In: Company Specific

Weston – Do I Owe Maintenance Fees?

  • 0

Do I owe any maintenance fees on my triannual lockout at Weston?

Do I owe any maintenance fees on my triannual lockout at Weston?

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  • 1 1 Answer
Answer
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    What if I lose my job & unable to keep ...

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  • David Moriel
    David Moriel added an answer Hi Troy, We are sorry to hear of your timeshare… January 17, 2025 at 8:53 am
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    David Moriel added an answer Hi Mark, Thank you for contacting us. In order to… January 11, 2024 at 9:00 am
  • Miguel Angel Escalante
    Miguel Angel Escalante added an answer Hi there, You can cancel your agreement if you are… November 14, 2023 at 10:21 am
  • Tamara Gümmer
    Tamara Gümmer added an answer Dear Judy, In order to advise you correctly, we would… April 18, 2023 at 12:23 pm
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    Tamara Gümmer added an answer Hi Fred, In the name of transparency, you will see… January 18, 2023 at 12:17 pm

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