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James and Sylvia Murray -aef
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James and Sylvia Murray -aefSubscriber
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We have been asking to exit for 5 years now and always get the same reply. You really have to be destitute before they will consider release. We only have 2000 points and have been told many times that we ...Read more

We have been asking to exit for 5 years now and always get the same reply. You really have to be destitute before they will consider release. We only have 2000 points and have been told many times that we should never have been sold such a small number. We asked what would happen if we wanted to sell them and the answer was to convert to a timeshare week and then sell. Lo and behold we don’t have enough points to do so.
We are retired now and not fit enough to use the points. We have not paid the fees for 3 years and worry about the consequences.
We are not looking for money back for them we just want a release for our sanity.

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Rosemary Brindley-426
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Rosemary Brindley-426Subscriber
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Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, ...Read more

Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?

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Matthew-d15
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Matthew-d15Subscriber
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My inlaws have a week timeshare in keswick but have been told this year that the week has been repossessed due to non payment of managenent fees as per their contract. However they didnt receive any communication of this as ...Read more

My inlaws have a week timeshare in keswick but have been told this year that the week has been repossessed due to non payment of managenent fees as per their contract. However they didnt receive any communication of this as they were not at their home for 18 months which the company were aware of. The fees for 2021 were not paid as there was debate over the amount during covid as they were unable to use their week during 2020 and 2021 (despite 2020 being paid in full). They still want to keep their week and it was a 99year contract held since the site was built. I suspect the company want to resell the week as they now offer much shorter contracts so can make more money out of it but cant prove this. Can I argue the week should not have been repossessed?

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