I have been scammed….how can I get my money back. Thank u
I have been scammed….how can I get my money back. Thank u
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Rosemary Brindley-426Subscriber
Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, ...Read more
Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?
Read lessCan I still cancel my timeshare if I haven’t finished paying off the deposit?
Can I still cancel my timeshare if I haven’t finished paying off the deposit?
Read lessDiamond resorts want to charge for being unable to use whilst in lockdown
Diamond resorts want to charge for being unable to use whilst in lockdown
Read lessI can no longer afford my timeshare week as it has gone from £500 to £617.62. I have had it for 17 years and now only have my state pension. I have called the office twice, emailed 3 times & ...Read more
I can no longer afford my timeshare week as it has gone from £500 to £617.62. I have had it for 17 years and now only have my state pension.
I have called the office twice, emailed 3 times & explained this and told them I have to give it up & asked how to go about this. So far I have not had any response.
Any advice would be great.
Barrie-bbfSubscriber
Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more
Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.
Hi Barrie,
In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.
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Steve Barry-5e2Subscriber
We originally purchase a week in Malta Salina wharf however, once purchase we could never book a room, we eventually ended up changing to flexible points, again however we could never book any room with RCI in the end we ...Read more
We originally purchase a week in Malta Salina wharf however, once purchase we could never book a room, we eventually ended up changing to flexible points, again however we could never book any room with RCI in the end we gave back the week this was after 4-5 years with them very disappointed and difficult to make a booking
Read lessI want to transfer my week in son antem Majorca to my daughter, I’m finding it very difficult please help
I want to transfer my week in son antem Majorca to my daughter, I’m finding it very difficult please help
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Andrew Seaton-1ccSubscriber
We had a judgement against our timeshare with Anfi being declared null and void by the Court of the First Instance in Gran Canaria and for the return of our payments to Anfi, with interest added. This was in January ...Read more
We had a judgement against our timeshare with Anfi being declared null and void by the Court of the First Instance in Gran Canaria and for the return of our payments to Anfi, with interest added. This was in January 2018 and was dealt with by Canarian Legal Alliance based in GC. Since then, apart from promises of the matter should be resoved “very soon” we have not received one penny.
The finance was with Barclays Partner Finance who I understand has been penalised for their role in funding these purchases.
I am considering coming out of Diamond Resorts and being over 75 we are able to do it at no cost? But if we came out of the contract first, would it jeopardise a claim for unfair contract, breach ...Read more
I am considering coming out of Diamond Resorts and being over 75 we are able to do it at no cost? But if we came out of the contract first, would it jeopardise a claim for unfair contract, breach of contract and fraud by selling timeshare concessions through Booking.com, Diamond Hotels whilst not releasing availability to members whilst charging members full Management fees.
I am writing the answer here because something needs checking as our website does not show where to place the answer,,,
Dear Barrie,
Cancelling your contract would jeopardize a future legal dispute against the resort and the chances of being awarded compensation. If you would like to find out what your rights are and what options are available to you, please feel free to contact us: UK 0800 520 2322 / International +800 5202322.
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