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Barrie-bbf
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Barrie-bbfSubscriber
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Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more

Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.

Hi Barrie,

In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.

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David Cowley-dca
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David Cowley-dcaSubscriber
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My resort says they don’t have any available weeks for me this year. Are they obligated to give me a week if I have a red winter floating week? If so, can I legally just not pay maintenance fees for ...Read more

My resort says they don’t have any available weeks for me this year. Are they obligated to give me a week if I have a red winter floating week? If so, can I legally just not pay maintenance fees for this year if they aren’t going to give me a week?

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Michael jackson-65b
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Michael jackson-65bSubscriber
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We went with a fraudulent company to exit our timeshare and they stopped sending us maintenance letters. We have since received an email stating we are no longer part of the group. Do we need to get an exit certificate ...Read more

We went with a fraudulent company to exit our timeshare and they stopped sending us maintenance letters. We have since received an email stating we are no longer part of the group. Do we need to get an exit certificate as another company wants us to believe. To get us this they will be charging

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Matthew-d15
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Matthew-d15Subscriber
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My inlaws have a week timeshare in keswick but have been told this year that the week has been repossessed due to non payment of managenent fees as per their contract. However they didnt receive any communication of this as ...Read more

My inlaws have a week timeshare in keswick but have been told this year that the week has been repossessed due to non payment of managenent fees as per their contract. However they didnt receive any communication of this as they were not at their home for 18 months which the company were aware of. The fees for 2021 were not paid as there was debate over the amount during covid as they were unable to use their week during 2020 and 2021 (despite 2020 being paid in full). They still want to keep their week and it was a 99year contract held since the site was built. I suspect the company want to resell the week as they now offer much shorter contracts so can make more money out of it but cant prove this. Can I argue the week should not have been repossessed?

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Maddy58
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Maddy58Subscriber
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I purchased a timeshare from Silverpoint around 8 years ago and was sold on the benefits of it being like a financial investment that would grow financially over time and would be great for our kids. Is that correct?

I purchased a timeshare from Silverpoint around 8 years ago and was sold on the benefits of it being like a financial investment that would grow financially over time and would be great for our kids. Is that correct?

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Bernard Woods-7de
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Bernard Woods-7deSubscriber
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We want to get rid of our Sheraton vistana resort timeshare in Florida. Been in contact with sell my time share company based there in Florida, they will then advertise it for sale at a cost of $1998. That includes ...Read more

We want to get rid of our Sheraton vistana resort timeshare in Florida. Been in contact with sell my time share company based there in Florida, they will then advertise it for sale at a cost of $1998. That includes all finalising documents and transfer fees etc. Does not guarantee sale. Is this my best option to relinquish my ownership? I just want to be rid of it and stop paying fees when I’m not able to use it. Other companies here in UK are able to do it but don’t give an exact price of what it would cost.

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Rebecca OMalley-160
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Rebecca OMalley-160Subscriber
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I have been cold-called by a claims company saying I have a claim on a Marriott timeshare I bought in 2010, it’s a Spanish contract / floating week that are apparently illegal now they tell me ?? They want a ...Read more

I have been cold-called by a claims company saying I have a claim on a Marriott timeshare I bought in 2010, it’s a Spanish contract / floating week that are apparently illegal now they tell me ??
They want a £5000 upfront fee so pretty sure they are scammers.
I would like some advice on if any of this is true and if I have a claim or not.

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