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Discy Latest Questions

Mrs S Abley-2fb
  • 0
Mrs S Abley-2fbSubscriber
Asked: January 4, 2023In: Timeshare General

Debt collection on a USA timeshare

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Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed ...Read more

Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed it was all sorted, earlier this year I started to get invoices from the company for back fees, I emailed, tried to call then, sent recorded letters and no correspondence other than repeated invoices, I kept trying to email to ask why no bills for 4 years etc, Today I received a letter from a debt collection agency in the USA for the fees, Where do I stand? I only have the recent correspondence as not hearing from them for years, during covid I cleared out all the previous paperwork as thought it was all sorted and I no longer had the week. Any advice or guidance would be appreciated. Many thanks

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  • 1 1 Answer
Answer
Maddy58
  • 1
Maddy58Subscriber
Asked: February 22, 2021In: Timeshare Contract Issues

Timeshare Loans

  • 1

If I exit my timeshare, what happens to the loan attached to it?

If I exit my timeshare, what happens to the loan attached to it?

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  • 1 1 Answer
Answer
Philippa Mercado-844
  • 0
Philippa Mercado-844Subscriber
Asked: January 7, 2022In: Timeshare General

Why won’t they fix our villa pool light?

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We have waited over 18 months to have a pool light on our timeshare villa repaired. The resort repeatedly lie about when it will be repaired. In November we woke up to find the light floating in the pool. We ...Read more

We have waited over 18 months to have a pool light on our timeshare villa repaired. The resort repeatedly lie about when it will be repaired. In November we woke up to find the light floating in the pool. We were so concerned as we had our grandchildren staying with us and were worried about safety.

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  • 1 1 Answer
Answer
Lisa Coates-44c
  • 0
Lisa Coates-44cSubscriber
Asked: September 24, 2021In: Company Specific

Anfi – Are we entitled to any money?

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Hi we bought a timeshare with Anfi in 2010. I paid £200 a month for nearly 6 years but I only paid the annual fee for 1 year as we could not afford it. Would we be due any money ...Read more

Hi we bought a timeshare with Anfi in 2010. I paid £200 a month for nearly 6 years but I only paid the annual fee for 1 year as we could not afford it. Would we be due any money back? We only went twice as they told us if we didn’t pay the annual fee we couldn’t go. I finished paying off the contract thinking that we had to and it was only towards the end we were told we didn’t need to! So the last couple of payments never got paid.

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  • 1 1 Answer
Answer
Susan74
  • 0
Susan74Subscriber
Asked: March 2, 2021In: Timeshare Claims

Will I need to attend my Claim hearing?

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I have a claim in the Spanish Courts against my resort, on the hearing date will I need to travel to Spain?

I have a claim in the Spanish Courts against my resort, on the hearing date will I need to travel to Spain?

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  • 1 1 Answer
Answer
Sudhira Rusdharry-651
  • 0
Sudhira Rusdharry-651Subscriber
Asked: February 24, 2022In: Company Specific

Club la Costa – Interval extended week not honoured!

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Unfortunately, there is no option to rate minus otherwise I would have given -10. Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was ...Read more

Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.

When I had made the enquiries last year at no point I was told that the interval had expired.

My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.

This is blatant theft/ fraud.

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  • 1 1 Answer
Answer
DENIS NUTTALL-1d8
  • 0
DENIS NUTTALL-1d8Subscriber
Asked: October 5, 2021In: Company Specific

Anfi – Have they gone bust?

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hi I am an owner of a timeshare in Anfi beach Spain and have just been told that Anfi beach has gone bust is this true ?

hi I am an owner of a timeshare in Anfi beach Spain and have just been told that Anfi beach has gone bust is this true ?

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  • 1 1 Answer
Answer
Bill Chesshyre-752
  • 0
Bill Chesshyre-752Subscriber
Asked: November 23, 2021In: Company Specific

Newgate Legals – are they a scam?

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I am being pressured by Newgate Legals to fork out £9,480 in advance to obtain compensation for a Marriott Timeshare (Son Antem) bought in October 2007 and several Seasons timeshares bought between 2011 and 2018, some with Barclays Partner Finance. ...Read more

I am being pressured by Newgate Legals to fork out £9,480 in advance to obtain compensation for a Marriott Timeshare (Son Antem) bought in October 2007 and several Seasons timeshares bought between 2011 and 2018, some with Barclays Partner Finance. What they are promising sounds quite feasible but I am very concerned about the pressure and the up-front payment required. I should be grateful for your advice as to how best to proceed.

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  • 1 1 Answer
Answer
Idris Jones-af1
  • 0
Idris Jones-af1Subscriber
Asked: October 5, 2021In: Company Specific

Timeshare Compliance, are they legit?

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Good afternoon. I have been contacted by an organisation calling itself Timeshare Compliance. Are you able to say whether this is a legitimate company or a scam, please?

Good afternoon. I have been contacted by an organisation calling itself Timeshare Compliance. Are you able to say whether this is a legitimate company or a scam, please?

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  • 1 1 Answer
Answer
Maddy58
  • 0
Maddy58Subscriber
Asked: March 25, 2021In: Maintenance Fees

What happens if I stop paying maintenance Fees?

  • 0

Hi there, I have an elderly aunt looking for some advice for her timeshare. She has a timeshare in Lanzarote and because of COVID-19 she lost her job and is currently struggling financially. I’m trying to find out ...Read more

Hi there, I have an elderly aunt looking for some advice for her timeshare. She has a timeshare in Lanzarote and because of COVID-19 she lost her job and is currently struggling financially. I’m trying to find out the options for her. I have spoken to the resort but all they can do is offer a payment plan and split the yearly fee into monthly. Please could you let us know what could happen if she stopped paying it.

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  • 1 1 Answer
Answer
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  • David Moriel
    David Moriel added an answer Hi Troy, We are sorry to hear of your timeshare… January 17, 2025 at 8:53 am
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    David Moriel added an answer Hi Mark, Thank you for contacting us. In order to… January 11, 2024 at 9:00 am
  • Miguel Angel Escalante
    Miguel Angel Escalante added an answer Hi there, You can cancel your agreement if you are… November 14, 2023 at 10:21 am
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    Tamara Gümmer added an answer Dear Judy, In order to advise you correctly, we would… April 18, 2023 at 12:23 pm
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    Tamara Gümmer added an answer Hi Fred, In the name of transparency, you will see… January 18, 2023 at 12:17 pm

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