Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?

I have a certificate from Fullbrook Associates stating that my time share contract has been terminated. Another company Fernendo y Asociados now tell me that this is not a legal document and that my timeshare contract is not terminated. Can you please throw any light on this?

I have a timeshare at Westgate and after my husband passed away I could no longer afford it. I struggled and paid off the mortgage but have not paid the maintenance for 5years they are now chasing me for €7500. I feel let down by them as they totally lied when they sold us the weeks.

I own weeks at Wimpen Sueno Azul which is now called Ona Sueno Azul. I originally bought from Wimpey back in 1990ish and wondered if under recent changes in EEC rules whether I can claim any fees back and also how I go about selling these weeks. Thanks.

I had paid for 6 weeks holidays through vacations in the sun in 2020. Due to covid all I have had is my 1 free week.
Now when trying to book further holidays apparently nothing is available and emails go unanswered
Can you advice
Isabell Mcphee

We bought two one week timeshare units on Mc Donalds Dona Lola on private re-sale in 2002. We paid our service charges and used our weeks until 2019, we paid 2020’s charge but could not use due to Corvid, we didn’t pay for 2021 as restrictions still applied. Mc Donalds continued to peruse payment and have now instructed solicitors who are being very heavy handed, Ideally we would like them to write off the disputed weeks and do a deal relative to handing back our weeks.

Hi,
I have a week’s Timeshare in Sheraton Vistana Resort and would like to sell it. Are you able to help me to resolve this please?