Hi my grandma has a timeshare at lost valley lake resort in Missouri. She’s retired and doesn’t use it and can’t afford it anymore. She’s trying to figure out how to get out. I’ve tried helping her still it since she’s not at all tech savvy. But I haven’t had any luck. Do you guys help people get out of them

I have owned a deeded timeshare at celebration world resort (which is now festiva) for about 20 years. For the first say 15 years I was told I had week 52, which meant I counted to the 52nd Friday of the year and that is when my week started. Now , starting last year when I called to exchange my week into rci, festiva tells me that I have points assigned to me and they tell me what weeks are available to me to exchange with rci. My deed states that my week is in “The plan” . I am trying to find out what the plan is within my deeded timeshare originally thru celebration world resort. I believe festiva is trying to get everyone into their points system even though we have a deeded week.

We originally purchase a week in Malta Salina wharf however, once purchase we could never book a room, we eventually ended up changing to flexible points, again however we could never book any room with RCI in the end we gave back the week this was after 4-5 years with them very disappointed and difficult to make a booking