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Barrie-bbf
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Barrie-bbfSubscriber
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Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more

Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.

Hi Barrie,

In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.

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Gladys Okpara -1a1
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Gladys Okpara -1a1Subscriber
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I have timeshare I was sold to by club la Costa which I didn’t really understand when I signed the contract. Now I’m finding it difficult to pay the loan because I’m no longer working. I tried to speak ...Read more

I have timeshare I was sold to by club la Costa which I didn’t really understand when I signed the contract. Now I’m finding it difficult to pay the loan because I’m no longer working. I tried to speak to club la Costa and the loan company about it, they are all saying that I had to pay the loan. Any advice please.

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Pete Taylor-605
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Pete Taylor-605Subscriber
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i have been contacted by a company in Portland Maine called viablesolutionsonline.com, although the information given so far checks out i am unsure as to the legitimacy of the company as i cannot find any reviews for them and they ...Read more

i have been contacted by a company in Portland Maine called viablesolutionsonline.com, although the information given so far checks out i am unsure as to the legitimacy of the company as i cannot find any reviews for them and they are asking for a wire transfer from me to enable them to proceed with the transfer of my vacation package(not a timeshare). for their part Lloyds bank have voiced their distrust.

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Charles Coolman-24b
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Charles Coolman-24bSubscriber
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Can you help me remove my name and my wife’s name from one of our timeshare units with the another couple as it is making it difficult to book units on line as we have two accounts?

Can you help me remove my name and my wife’s name from one of our timeshare units with the another couple as it is making it difficult to book units on line as we have two accounts?

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Tracy Frost-719
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Tracy Frost-719Subscriber
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I have a timeshare in Malta. My question is, I have paid 2020 maintenance fees of £980 but couldn’t go last year due to the pandemic. I want to book a week in October and they won’t confirm the booking ...Read more

I have a timeshare in Malta. My question is, I have paid 2020 maintenance fees of £980 but couldn’t go last year due to the pandemic.
I want to book a week in October and they won’t confirm the booking until I pay 2021 maintenance fees.

Can they do that? Because I have paid for the week I want. And also they say I have to take 2021 weeks this year which I can’t. But they are holding me to ransom for £980 in order to take a week I have already paid for.

Please could you tell me if they can do that.

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Rosemary Brindley-426
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Rosemary Brindley-426Subscriber
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Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, ...Read more

Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?

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