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Mrs S Abley-2fb
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Mrs S Abley-2fbSubscriber
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Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed ...Read more

Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed it was all sorted, earlier this year I started to get invoices from the company for back fees, I emailed, tried to call then, sent recorded letters and no correspondence other than repeated invoices, I kept trying to email to ask why no bills for 4 years etc, Today I received a letter from a debt collection agency in the USA for the fees, Where do I stand? I only have the recent correspondence as not hearing from them for years, during covid I cleared out all the previous paperwork as thought it was all sorted and I no longer had the week. Any advice or guidance would be appreciated. Many thanks

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Barrie-bbf
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Barrie-bbfSubscriber
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Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more

Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.

Hi Barrie,

In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.

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Lena Parry-3c9
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Lena Parry-3c9Subscriber
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We took over an RCI timeshare and turned it into points. We took o er from my parents who bought it in around 1985 in Tenerife. I would now like to get out of this with it without any monies ...Read more

We took over an RCI timeshare and turned it into points. We took o er from my parents who bought it in around 1985 in Tenerife. I would now like to get out of this with it without any monies as the rent is over £1,000 a year.
Please advise

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Beverly sloane-dcb
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Beverly sloane-dcbSubscriber
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I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021. They say I have to take these weeks before 2024 but are only ...Read more

I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021.
They say I have to take these weeks before 2024 but are only offering me a 4 berth in November.
I bought a 6 berth because of my grandchildren so a 4 berth would not be big enough. The week I have is in June so would not want November when it is cold and nothing in the area is open.
If they can’t provide me with 6 berth in summer time can I ask for part of my money back and the maintenance fee I have had to pay

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StaceyJ
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StaceyJSubscriber
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Hi there, I have a timeshare with Club la Costa, I’m unhappy with them so I reached out to a Claims management Company that after looking at my contract told me I could claim against them in the Spanish courts ...Read more

Hi there, I have a timeshare with Club la Costa, I’m unhappy with them so I reached out to a Claims management Company that after looking at my contract told me I could claim against them in the Spanish courts because my contract was in perpetuity…what does this mean?

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