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Aiste-3c5
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Aiste-3c5Subscriber
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Hello. We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the ...Read more

Hello.

We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the properties and etc., which looked absolutely different when on presentation, after this call I understood that its not the same as on presentation, so immediately I send an email that I want to cancel this membership, it was 10 days post contract was signed. The contract says I can cancel only after 7 days, but How do I cancel after 7 days if I only received and information after 10 days, I think they did it on purpose. The deposit we paid was 4000 USD,. We just wondering if it’s possible to get our money back. As they ignore our emails for over a week now.
Can you please advise us. Thank you

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Karen Green-34f
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Karen Green-34fSubscriber
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We were pressured and ignored asking to leave. They even went out to buy sandwiches and blocking the door so we signed up. Took our first week at the Malaga site which appears to be the main office and I ...Read more

We were pressured and ignored asking to leave. They even went out to buy sandwiches and blocking the door so we signed up. Took our first week at the Malaga site which appears to be the main office and I kept telling them that our 17-year old sons were alone and they ignored us.

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David hamshere -593
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David hamshere -593Subscriber
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Hello we decided to take a time share out with clc world and there was a cooling of period of 14 days we decided to cancel it and sent a letter to the loan people which was hitachi at the ...Read more

Hello we decided to take a time share out with clc world and there was a cooling of period of 14 days we decided to cancel it and sent a letter to the loan people which was hitachi at the time they said they can only cancel it if clc world do we sent a letter to them they had gone back to Spain and said they did not receive anything but they were back in Spain I have never made any payment to them but it is on my credit file so at the moment I can not get any credit because it goes against me can you please help it is now with Lowell thank you.

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Maddy58
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Maddy58Subscriber
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I purchased a timeshare from Silverpoint around 8 years ago and was sold on the benefits of it being like a financial investment that would grow financially over time and would be great for our kids. Is that correct?

I purchased a timeshare from Silverpoint around 8 years ago and was sold on the benefits of it being like a financial investment that would grow financially over time and would be great for our kids. Is that correct?

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Vincent heath-711
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Vincent heath-711Subscriber
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I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees. Roughly 6 months after the purchase I realised ...Read more

I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees.
Roughly 6 months after the purchase I realised it would be of no use to me. I contacted the resort repeatedly informing them I did not need the week I purchased and could refund my money or as the management of the resort could they resell it for me. I never got a response to my numerous requests.
Then I started to get invoices for the annual fees. Again I contacted them again I was ignored. In voices kept coming for several years then stopped and I’ve heard nothing since! I honestly believe I was robbed of the £8k?

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Maddy58
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Maddy58Subscriber
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Hi there, I have an elderly aunt looking for some advice for her timeshare. She has a timeshare in Lanzarote and because of COVID-19 she lost her job and is currently struggling financially. I’m trying to find out ...Read more

Hi there, I have an elderly aunt looking for some advice for her timeshare. She has a timeshare in Lanzarote and because of COVID-19 she lost her job and is currently struggling financially. I’m trying to find out the options for her. I have spoken to the resort but all they can do is offer a payment plan and split the yearly fee into monthly. Please could you let us know what could happen if she stopped paying it.

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