My timeshare resort was damaged by Hurricane Sally in 2020 and as repairs are being made they remain closed during my fixed week. I own 3 weeks and have paid over $3000. In maintenance fees for 2021. Now I’ve been told they have already rescheduled as many as they can and have no availability left for future reservations. And I will just lose my weeks. Although they are not refunding my maintenance fees. Shouldn’t the resort have to compensate the timeshare owners for their loss? The damage previously mentioned is being covered by insurance.

Thank you.
Kimberly Fradejas

I have a timeshare in Malta. My question is, I have paid 2020 maintenance fees of £980 but couldn’t go last year due to the pandemic.
I want to book a week in October and they won’t confirm the booking until I pay 2021 maintenance fees.

Can they do that? Because I have paid for the week I want. And also they say I have to take 2021 weeks this year which I can’t. But they are holding me to ransom for £980 in order to take a week I have already paid for.

Please could you tell me if they can do that.