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Discy Latest Questions

Aiste-3c5
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Aiste-3c5Subscriber
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Hello. We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the ...Read more

Hello.

We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the properties and etc., which looked absolutely different when on presentation, after this call I understood that its not the same as on presentation, so immediately I send an email that I want to cancel this membership, it was 10 days post contract was signed. The contract says I can cancel only after 7 days, but How do I cancel after 7 days if I only received and information after 10 days, I think they did it on purpose. The deposit we paid was 4000 USD,. We just wondering if it’s possible to get our money back. As they ignore our emails for over a week now.
Can you please advise us. Thank you

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Vincent heath-711
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Vincent heath-711Subscriber
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I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees. Roughly 6 months after the purchase I realised ...Read more

I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees.
Roughly 6 months after the purchase I realised it would be of no use to me. I contacted the resort repeatedly informing them I did not need the week I purchased and could refund my money or as the management of the resort could they resell it for me. I never got a response to my numerous requests.
Then I started to get invoices for the annual fees. Again I contacted them again I was ignored. In voices kept coming for several years then stopped and I’ve heard nothing since! I honestly believe I was robbed of the £8k?

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Charles Coolman-24b
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Charles Coolman-24bSubscriber
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Can you help me remove my name and my wife’s name from one of our timeshare units with the another couple as it is making it difficult to book units on line as we have two accounts?

Can you help me remove my name and my wife’s name from one of our timeshare units with the another couple as it is making it difficult to book units on line as we have two accounts?

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Karen Preston-6ac
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Karen Preston-6acSubscriber
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We have been asked by Anfi in Gran Canaria to sign amended documents – a large pack has been sent in the post. When I asked gem to summarise the changes/reasons for change – this is what they said. ...Read more

We have been asked by Anfi in Gran Canaria to sign amended documents – a large pack has been sent in the post. When I asked gem to summarise the changes/reasons for change – this is what they said. Have you been involved with Anfi before any have any advice?

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Adam Gibbs-5c4
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Adam Gibbs-5c4Subscriber
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Can my partner sell my timeshare without me siging over the deads? I have signed a POA form but had never seen the original contract with the original company hired by her to sell our timeshare.

Can my partner sell my timeshare without me siging over the deads? I have signed a POA form but had never seen the original contract with the original company hired by her to sell our timeshare.

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Carol-92c
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Carol-92cSubscriber
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Hello, I wonder whether you have any experience/knowledge of the Wimpen Leisure Management group for ElMarques in Tenerife. We owned three weeks at this resort which were purchased in 1995. Wimpen created a holding company so members could ...Read more

Hello, I wonder whether you have any experience/knowledge of the Wimpen Leisure Management group for ElMarques in Tenerife. We owned three weeks at this resort which were purchased in 1995. Wimpen created a holding company so members could transfer their ownership at a cost (we paid £1000) to this holding company if they no longer wanted their timeshare. We did this and have received a letter confirming this relinquishment and stating that we have no past or future responsibility. This week I have been contacted by a legal company advising me that this may not be legally binding and offering to legally relinquish us for a cost of £6/7000. This has freaked me out and I don’t know who to turn to. Can you help?

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