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Discy Latest Questions

Susan Arnold-636
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Susan Arnold-636Subscriber
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I was sold a pure points system for sunset beach over 11 years ago I was informed that they would purchase it back when my husband was told he has terminal cancer they refused to give moneys back I phoned ...Read more

I was sold a pure points system for sunset beach over 11 years ago I was informed that they would purchase it back when my husband was told he has terminal cancer they refused to give moneys back I phoned and emailed them I refused to pay fees after a few years would I still be entitled to claim ?

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Andrew Seaton-1cc
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Andrew Seaton-1ccSubscriber
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We had a judgement against our timeshare with Anfi being declared null and void by the Court of the First Instance in Gran Canaria and for the return of our payments to Anfi, with interest added. This was in January ...Read more

We had a judgement against our timeshare with Anfi being declared null and void by the Court of the First Instance in Gran Canaria and for the return of our payments to Anfi, with interest added. This was in January 2018 and was dealt with by Canarian Legal Alliance based in GC. Since then, apart from promises of the matter should be resoved “very soon” we have not received one penny.
The finance was with Barclays Partner Finance who I understand has been penalised for their role in funding these purchases.

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Mark Thatcher-d12
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Mark Thatcher-d12Subscriber
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My timeshare has been going through cash flow issues and is now going out of business. They have requested that I sign my share over to them. Is there any way to get compensation for this?

My timeshare has been going through cash flow issues and is now going out of business. They have requested that I sign my share over to them. Is there any way to get compensation for this?

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Joanna Anderson-48b
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Joanna Anderson-48bSubscriber
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Hello my mum is recently deceased and she was the owner of a timeshare. Unfortunately due to ill health she has been unable to use it. She had tried to sell this but was unable to. I am not sure ...Read more

Hello my mum is recently deceased and she was the owner of a timeshare. Unfortunately due to ill health she has been unable to use it. She had tried to sell this but was unable to. I am not sure if she has paid for the upkeep of this! What do I need to do? Does her timeshare die with her or do I need to contact them ?

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Fred Lawrinson -1a4
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Fred Lawrinson -1a4Subscriber
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I own three fixed weeks at Sunset bay.resort, Torviscous, Tenerife. I have been a member there for 40 years and have seen many changes. Now we have Hilton Vacations, who seem to have grand plans which could have huge ...Read more

I own three fixed weeks at Sunset bay.resort, Torviscous, Tenerife.
I have been a member there for 40 years and have seen many changes. Now we have Hilton Vacations, who seem to have grand plans which could have huge conciseness for present Diamond owners.

I would be grateful for any information you have regarding the options available to Diamond members.

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Barrie-bbf
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Barrie-bbfSubscriber
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Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more

Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.

Hi Barrie,

In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.

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Heather Zakany-402
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Heather Zakany-402Subscriber
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Hi my grandma has a timeshare at lost valley lake resort in Missouri. She’s retired and doesn’t use it and can’t afford it anymore. She’s trying to figure out how to get out. I’ve tried helping her still it since ...Read more

Hi my grandma has a timeshare at lost valley lake resort in Missouri. She’s retired and doesn’t use it and can’t afford it anymore. She’s trying to figure out how to get out. I’ve tried helping her still it since she’s not at all tech savvy. But I haven’t had any luck. Do you guys help people get out of them

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