I am being pressured by Newgate Legals to fork out £9,480 in advance to obtain compensation for a Marriott Timeshare (Son Antem) bought in October 2007 and several Seasons timeshares bought between 2011 and 2018, some with Barclays Partner Finance. What they are promising sounds quite feasible but I am very concerned about the pressure and the up-front payment required. I should be grateful for your advice as to how best to proceed.

Diamond resorts want to charge for being unable to use whilst in lockdown

Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.

When I had made the enquiries last year at no point I was told that the interval had expired.

My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.

This is blatant theft/ fraud.