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Robert-1cd
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Robert-1cdSubscriber
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We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no ...Read more

We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no contact with them since 2017

is there any website I can check?

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Dear Robert,

For some strange reason we cannot fix the problem of answering this question so I have the response here from a lawyer who specialises in current Silverpoint cases.

Dear Robert,

The liquidation of Silverpoint is very complicated and there is not a website you can find out this information, you would need to appoint Spanish legal representation to investigate. Having said that even though the maintenance bills have stopped, you still have a right to a possible claim (will depend on what you purchased from Silverpoint). If you need further assistance, please feel free to contact us.

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John Duncan -8d6
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John Duncan -8d6Subscriber
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Hi I have won my case but waiting on the Spanish courts seeking the assets to pay me it over 3 years with no answers from my Spanish Lawyers they keep saying they are waiting on the Courts this is ...Read more

Hi I have won my case but waiting on the Spanish courts seeking the assets to pay me it over 3 years with no answers from my Spanish Lawyers they keep saying they are waiting on the Courts this is not good enough.

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Rosemary Brindley-426
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Rosemary Brindley-426Subscriber
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Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, ...Read more

Whilst staying at a Heritage Resort in Spain, we were approached by their manager to see if we wanted to dispose of our timeshare and offered a way to do so. It involved paying a lump sum and in return, they took our timeshare (2 wks in Tenerife) so we had no further responsibility and gave us a 3 year introductory membership into the Heritage Resort Club with the promise of a holiday each year at a one of their resorts and at the end of the 3 years we can walk away knowing that we have no further responsibility to our timeshare and no requirement to join their club. I am concerned this may be a scam. Do you have any thoughts on this?

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Jeanette Carrison -6da
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Jeanette Carrison -6daSubscriber
Asked: In:
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We have a week of timeshare at Anfi (purchased in 2004). Due to COVID we have not been able to use our week for 2020 and 2021. These two weeks are on deposit for use at Christmas but we ...Read more

We have a week of timeshare at Anfi (purchased in 2004). Due to COVID we have not been able to use our week for 2020 and 2021. These two weeks are on deposit for use at Christmas but we are still unable to go due to ill health. We have asked to use this time in the UK but have been informed this is not possible. How do we get our two years maintenance fees back.

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Sharirose Abat-4fd
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Sharirose Abat-4fdSubscriber
Asked: In:
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Hi I’m a Marriott timeshare owner in Andalucia, Spain This 2020 since I did not deposit it immediately to interval they only give me 6 months I can’t travel abroad were 4 in the family and besides were health care workers. I did ...Read more

Hi I’m a Marriott timeshare owner in Andalucia, Spain

This 2020 since I did not deposit it immediately to interval they only give me 6 months

I can’t travel abroad were 4 in the family and besides were health care workers.

I did try to sell it many times but its too difficult to sell it

Next year I’m gonna pay again the maintenance in which I have not used my 2020 and 6 months only given for me to look for a holiday

They should be considerate

Next, can you help me sell it even I will get about 75 percent of the £11000 pounds I paid

Pls advise.

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Beverly sloane-dcb
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Beverly sloane-dcbSubscriber
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I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021. They say I have to take these weeks before 2024 but are only ...Read more

I purchased a 6 berth apartment for 6 years have only used 3 years. They cancelled in lockdown 2020 and I had to cancel through covid 2021.
They say I have to take these weeks before 2024 but are only offering me a 4 berth in November.
I bought a 6 berth because of my grandchildren so a 4 berth would not be big enough. The week I have is in June so would not want November when it is cold and nothing in the area is open.
If they can’t provide me with 6 berth in summer time can I ask for part of my money back and the maintenance fee I have had to pay

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Barrie-bbf
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Barrie-bbfSubscriber
Asked: In:
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Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more

Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.

Hi Barrie,

In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.

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