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Carol Fitzjohn-28c
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Carol Fitzjohn-28cSubscriber
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My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this ...Read more

My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this and they told me they would sell it for £5000 and I would get maintenance fees and £499 which I had to pay for advertising for 6 months. They contacted me and have now suggested they advertise it as open to offer and I needed to pay ad additional £349 to continue advertising. Is there an easier way to sell.

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Susan Arnold-636
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Susan Arnold-636Subscriber
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I was sold a pure points system for sunset beach over 11 years ago I was informed that they would purchase it back when my husband was told he has terminal cancer they refused to give moneys back I phoned ...Read more

I was sold a pure points system for sunset beach over 11 years ago I was informed that they would purchase it back when my husband was told he has terminal cancer they refused to give moneys back I phoned and emailed them I refused to pay fees after a few years would I still be entitled to claim ?

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Kantilal Chauhan-e27
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Kantilal Chauhan-e27Subscriber
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Hello I was recommended to use Travel & Leisure Group and Confused About Timeshare to sell my timeshare. I talked to them and they were very promising they can sell the timeshare and I would get my fees back, they ...Read more

Hello
I was recommended to use Travel & Leisure Group and Confused About Timeshare to sell my timeshare.
I talked to them and they were very promising they can sell the timeshare and I would get my fees back, they did not clearly say that I would not get my fees back if they didn’t manage to sell it. I don’t know how well they advertised my time share.
Can you tell me if they should return my fees as they didn’t managed to sell my timeshare?
Regards
Mr Chauhan

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Tracy Frost-719
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Tracy Frost-719Subscriber
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I have a timeshare in Malta. My question is, I have paid 2020 maintenance fees of £980 but couldn’t go last year due to the pandemic. I want to book a week in October and they won’t confirm the booking ...Read more

I have a timeshare in Malta. My question is, I have paid 2020 maintenance fees of £980 but couldn’t go last year due to the pandemic.
I want to book a week in October and they won’t confirm the booking until I pay 2021 maintenance fees.

Can they do that? Because I have paid for the week I want. And also they say I have to take 2021 weeks this year which I can’t. But they are holding me to ransom for £980 in order to take a week I have already paid for.

Please could you tell me if they can do that.

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Robert-1cd
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Robert-1cdSubscriber
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We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no ...Read more

We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no contact with them since 2017

is there any website I can check?

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Dear Robert,

For some strange reason we cannot fix the problem of answering this question so I have the response here from a lawyer who specialises in current Silverpoint cases.

Dear Robert,

The liquidation of Silverpoint is very complicated and there is not a website you can find out this information, you would need to appoint Spanish legal representation to investigate. Having said that even though the maintenance bills have stopped, you still have a right to a possible claim (will depend on what you purchased from Silverpoint). If you need further assistance, please feel free to contact us.

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