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Discy Latest Questions

Hazel-2b1
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Hazel-2b1Subscriber
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We were sold points and paid £8000 to be able to redeem them against weeks away in Malta at Golden Sands. The company Azure went into liquidation. We never used the points, can we seek any compensation?

We were sold points and paid £8000 to be able to redeem them against weeks away in Malta at Golden Sands. The company Azure went into liquidation. We never used the points, can we seek any compensation?

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Heather Zakany-402
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Heather Zakany-402Subscriber
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Hi my grandma has a timeshare at lost valley lake resort in Missouri. She’s retired and doesn’t use it and can’t afford it anymore. She’s trying to figure out how to get out. I’ve tried helping her still it since ...Read more

Hi my grandma has a timeshare at lost valley lake resort in Missouri. She’s retired and doesn’t use it and can’t afford it anymore. She’s trying to figure out how to get out. I’ve tried helping her still it since she’s not at all tech savvy. But I haven’t had any luck. Do you guys help people get out of them

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Barrie-bbf
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Barrie-bbfSubscriber
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I am considering coming out of Diamond Resorts and being over 75 we are able to do it at no cost? But if we came out of the contract first, would it jeopardise a claim for unfair contract, breach ...Read more

I am considering coming out of Diamond Resorts and being over 75 we are able to do it at no cost? But if we came out of the contract first, would it jeopardise a claim for unfair contract, breach of contract and fraud by selling timeshare concessions through Booking.com, Diamond Hotels whilst not releasing availability to members whilst charging members full Management fees.

I am writing the answer here because something needs checking as our website does not show where to place the answer,,,

Dear Barrie,

Cancelling your contract would jeopardize a future legal dispute against the resort and the chances of being awarded compensation. If you would like to find out what your rights are and what options are available to you, please feel free to contact us: UK 0800 520 2322 / International +800 5202322.

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Aiste-3c5
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Aiste-3c5Subscriber
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Hello. We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the ...Read more

Hello.

We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the properties and etc., which looked absolutely different when on presentation, after this call I understood that its not the same as on presentation, so immediately I send an email that I want to cancel this membership, it was 10 days post contract was signed. The contract says I can cancel only after 7 days, but How do I cancel after 7 days if I only received and information after 10 days, I think they did it on purpose. The deposit we paid was 4000 USD,. We just wondering if it’s possible to get our money back. As they ignore our emails for over a week now.
Can you please advise us. Thank you

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Carol Fitzjohn-28c
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Carol Fitzjohn-28cSubscriber
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My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this ...Read more

My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this and they told me they would sell it for £5000 and I would get maintenance fees and £499 which I had to pay for advertising for 6 months. They contacted me and have now suggested they advertise it as open to offer and I needed to pay ad additional £349 to continue advertising. Is there an easier way to sell.

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