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Discy Latest Questions

Vincent heath-711
  • 0
Vincent heath-711Subscriber
Asked: August 25, 2021In: Company Specific

Puerto Calma – Is there any option for a refund?

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I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees. Roughly 6 months after the purchase I realised ...Read more

I bought a week way back in the early ’90s at Puerta Calma resort in Puerto Rico in Gran Canaria. I paid over £8k and it came with 2 years free fees.
Roughly 6 months after the purchase I realised it would be of no use to me. I contacted the resort repeatedly informing them I did not need the week I purchased and could refund my money or as the management of the resort could they resell it for me. I never got a response to my numerous requests.
Then I started to get invoices for the annual fees. Again I contacted them again I was ignored. In voices kept coming for several years then stopped and I’ve heard nothing since! I honestly believe I was robbed of the £8k?

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  • 1 1 Answer
Answer
Mrs S Townsend-a06
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Mrs S Townsend-a06Subscriber
Asked: November 2, 2021In: Timeshare Contract Issues

Freeholder Sold my timeshare. what can I do?

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We have had a timeshare for 42 years, And the freeholder has written to us saying that he has sold the complex and we will receive an amount calculated by him based on the amount he has agreed ...Read more

We have had a timeshare for 42 years, And the freeholder has written to us saying that he has sold the complex and we will receive an amount calculated by him based on the amount he has agreed to sell it for to a private consortium less 31% for all of the dealings costs involved.
He has built up a controlling stake of unsold weeks in the complex and proposes to send us out a waiver to sign relinquishing our rights of ownership in exchange for a sum that he thinks is a fair price for our apartments.
Is this legal?

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  • 1 1 Answer
Answer
Peter1
  • 0
Peter1Subscriber
Asked: February 15, 2021In: Timeshare Contract Issues

Spanish Compensation Claims

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On what grounds is it possible to pursue a compensation claim in Spain against a Spanish Timeshare company?

On what grounds is it possible to pursue a compensation claim in Spain against a Spanish Timeshare company?

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  • 1 1 Answer
Answer
Andrew Seaton-1cc
  • 0
Andrew Seaton-1ccSubscriber
Asked: March 3, 2022In: Company Specific

Anfi claim still waiting

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We had a judgement against our timeshare with Anfi being declared null and void by the Court of the First Instance in Gran Canaria and for the return of our payments to Anfi, with interest added. This was in January ...Read more

We had a judgement against our timeshare with Anfi being declared null and void by the Court of the First Instance in Gran Canaria and for the return of our payments to Anfi, with interest added. This was in January 2018 and was dealt with by Canarian Legal Alliance based in GC. Since then, apart from promises of the matter should be resoved “very soon” we have not received one penny.
The finance was with Barclays Partner Finance who I understand has been penalised for their role in funding these purchases.

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  • 1 1 Answer
Answer
sarah
  • 0
sarahSubscriber
Asked: March 24, 2021In: Maintenance Fees

what are maintenance fees used for?

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Hi, My mother has a timeshare with Anfi in Gran Canaria and I’m trying to understand what the yearly fee is used for. Over the years the fees have gone up considerably and my mum is on her ...Read more

Hi, My mother has a timeshare with Anfi in Gran Canaria and I’m trying to understand what the yearly fee is used for. Over the years the fees have gone up considerably
and my mum is on her own so I’m going through her financials to see what she is paying out for. Please can you enlighten me on what the maintenance fees are used for?

Thank you.

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  • 1 1 Answer
Answer
Kdejas524
  • 0
Kdejas524Subscriber
Asked: April 21, 2021In: Maintenance Fees

Should My Resort Compensate Me?

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My timeshare resort was damaged by Hurricane Sally in 2020 and as repairs are being made they remain closed during my fixed week. I own 3 weeks and have paid over $3000. In maintenance fees for 2021. Now I’ve been ...Read more

My timeshare resort was damaged by Hurricane Sally in 2020 and as repairs are being made they remain closed during my fixed week. I own 3 weeks and have paid over $3000. In maintenance fees for 2021. Now I’ve been told they have already rescheduled as many as they can and have no availability left for future reservations. And I will just lose my weeks. Although they are not refunding my maintenance fees. Shouldn’t the resort have to compensate the timeshare owners for their loss? The damage previously mentioned is being covered by insurance.

Thank you.
Kimberly Fradejas

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  • 1 1 Answer
Answer
R Skinner-cc2
  • 0
R Skinner-cc2Subscriber
Asked: September 24, 2021In: Timeshare General

Can you buy timeshare abroad?

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Do you need NZ citizenship to buy a timeshare in NEw Zealand?

Do you need NZ citizenship to buy a timeshare in NEw Zealand?

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  • 1 1 Answer
Answer
John-a33
  • 0
John-a33Subscriber
Asked: August 17, 2021In: Timeshare General

What happens If I refuse to pay maintenance fees?

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I owned in Tenerife and the contact says IOM law I am a British National what action can they take if I refuse to pay their maintenance charges? Hope to hear

I owned in Tenerife and the contact says IOM law I am a British National what action can they take if I refuse to pay their maintenance charges? Hope to hear

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  • 1 1 Answer
Answer
Madeline-992
  • 0
Madeline-992Subscriber
Asked: June 17, 2021In: Timeshare Contract Issues

The right to cancel timeshare

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I need to know the right to cancel the timeshare

I need to know the right to cancel the timeshare

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  • 1 1 Answer
Answer
Sudhira Rusdharry-651
  • 0
Sudhira Rusdharry-651Subscriber
Asked: February 24, 2022In: Company Specific

Club la Costa – Interval extended week not honoured!

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Unfortunately, there is no option to rate minus otherwise I would have given -10. Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was ...Read more

Unfortunately, there is no option to rate minus otherwise I would have given -10.
Bought a trial membership and paid over £4000. We only managed to take the complimentary week. I had made enquiries about the interval as I was planning to travel but did not due to COVID.
I was reassured that the trial membership has been extended. Last year I called to make enquiries about
2 weeks in Mauritius and I was told that the resort in Mauritius was not operating at the time of the phone call. I was being given a few other options but they were all either on the red or amber list.
In the last 2 weeks after numerous failed attempts to contact CLC / Interval or being pushed from pillar to post or being given wrong numbers plus and no reply from an email sent to them, I eventually got hold of someone who told me that although my membership had been extended my interval weeks was not transferred?? and apparently, Intervals are a “completely separate body”.

When I had made the enquiries last year at no point I was told that the interval had expired.

My argument was that there was only 1 direct debit for Trial membership which included service from the intervals. it seems that there was no consideration about the fact that the contract was drawn up pre- covid.

This is blatant theft/ fraud.

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  • 1 1 Answer
Answer
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  • Peter1

    What if I lose my job & unable to keep ...

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  • sarah

    Maintenance fees

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    Paying Maintenance Fees

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  • David Moriel
    David Moriel added an answer Hi Troy, We are sorry to hear of your timeshare… January 17, 2025 at 8:53 am
  • David Moriel
    David Moriel added an answer Hi Mark, Thank you for contacting us. In order to… January 11, 2024 at 9:00 am
  • Miguel Angel Escalante
    Miguel Angel Escalante added an answer Hi there, You can cancel your agreement if you are… November 14, 2023 at 10:21 am
  • Tamara Gümmer
    Tamara Gümmer added an answer Dear Judy, In order to advise you correctly, we would… April 18, 2023 at 12:23 pm
  • Tamara Gümmer
    Tamara Gümmer added an answer Hi Fred, In the name of transparency, you will see… January 18, 2023 at 12:17 pm

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