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Mrs S Townsend-a06
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Mrs S Townsend-a06Subscriber
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We have had a timeshare for 42 years, And the freeholder has written to us saying that he has sold the complex and we will receive an amount calculated by him based on the amount he has agreed ...Read more

We have had a timeshare for 42 years, And the freeholder has written to us saying that he has sold the complex and we will receive an amount calculated by him based on the amount he has agreed to sell it for to a private consortium less 31% for all of the dealings costs involved.
He has built up a controlling stake of unsold weeks in the complex and proposes to send us out a waiver to sign relinquishing our rights of ownership in exchange for a sum that he thinks is a fair price for our apartments.
Is this legal?

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Carol Fitzjohn-28c
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Carol Fitzjohn-28cSubscriber
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My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this ...Read more

My partner and I have a timeshare with Heritage. My partner passed away in February and I want to sell it. When I contacted Heritage they told me to contact a company called leisure and travel. I did this and they told me they would sell it for £5000 and I would get maintenance fees and £499 which I had to pay for advertising for 6 months. They contacted me and have now suggested they advertise it as open to offer and I needed to pay ad additional £349 to continue advertising. Is there an easier way to sell.

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Mrs S Abley-2fb
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Mrs S Abley-2fbSubscriber
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Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed ...Read more

Hi, I had a time share week in the USA, which back in 2018 or before, we contacted the company and asked to relinquish our week as we didn’t use it, I had no paperwork from them so I presumed it was all sorted, earlier this year I started to get invoices from the company for back fees, I emailed, tried to call then, sent recorded letters and no correspondence other than repeated invoices, I kept trying to email to ask why no bills for 4 years etc, Today I received a letter from a debt collection agency in the USA for the fees, Where do I stand? I only have the recent correspondence as not hearing from them for years, during covid I cleared out all the previous paperwork as thought it was all sorted and I no longer had the week. Any advice or guidance would be appreciated. Many thanks

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Philippa Mercado-844
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Philippa Mercado-844Subscriber
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We have waited over 18 months to have a pool light on our timeshare villa repaired. The resort repeatedly lie about when it will be repaired. In November we woke up to find the light floating in the pool. We ...Read more

We have waited over 18 months to have a pool light on our timeshare villa repaired. The resort repeatedly lie about when it will be repaired. In November we woke up to find the light floating in the pool. We were so concerned as we had our grandchildren staying with us and were worried about safety.

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Barrie-bbf
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Barrie-bbfSubscriber
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Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act. Hi Barrie, In Consumer Law we must distinguish between the Consumer ...Read more

Do UK Timeshare Companies have to amend existing timeshare contracts taken out prior the Consumer Rights 2015 to comply with Current Legislation, or are the Owners covered by a previous Act.

Hi Barrie,

In Consumer Law we must distinguish between the Consumer Rights Act 2015, which is a general law that applies to contracts for the sale of goods and services and, on the other hand, the Timeshare Act (1992 or 2012), which specifically regulates timeshare contracts. The Consumer Rights Act specifically does not make any changes to the Timeshare Act, so the Resorts are not obliged to amend any contract. Each timeshare contract is governed by the law in force at the time of signing.

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