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Aiste-3c5
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Aiste-3c5Subscriber
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Hello. We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the ...Read more

Hello.

We been visiting Thailand this month, and we had the wrong information provided on the presentation, we signed a contract for timeless vacation ownership. We received a call from them only after 10 days with login details to the properties and etc., which looked absolutely different when on presentation, after this call I understood that its not the same as on presentation, so immediately I send an email that I want to cancel this membership, it was 10 days post contract was signed. The contract says I can cancel only after 7 days, but How do I cancel after 7 days if I only received and information after 10 days, I think they did it on purpose. The deposit we paid was 4000 USD,. We just wondering if it’s possible to get our money back. As they ignore our emails for over a week now.
Can you please advise us. Thank you

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Christine Felstead -c9d
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Christine Felstead -c9dSubscriber
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Signed contract in Spain with Club La Costa. Did not want to proceed but kept us there for 8 hours trying to sell. Finally convinced us in Feb 2007 to sign. My husband was ill at ...Read more

Signed contract in Spain with Club La Costa. Did not want to proceed but kept us there for 8 hours trying to sell. Finally convinced us in Feb 2007 to sign. My husband was ill at the time too and the pressure did not help. We finally ended up with a 27,000 loan with GE money. Made 3 payments but could not afford it any longer. They took us to court and debt was passed to their sister company to whom we now pay £4.00 a month. Still stuck with £49.000 debt. With interest. My husband went on to have cancer, was made redundant and then had to give up our home. We now rent and are too old to proceed with a mortgage. It was a total nightmare and wished we never got on that plan. I wrote to David Cameron about our nightmare. They destroyed our life!

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Sandra-ec9
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Sandra-ec9Subscriber
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I have been contacted by someone reporting to be from the Spanish court administration informing me that a claim for mis-selling has been award and that I have funds waiting to be released to me after I pay the court ...Read more

I have been contacted by someone reporting to be from the Spanish court administration informing me that a claim for mis-selling has been award and that I have funds waiting to be released to me after I pay the court registration fee – is this a scam?

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Robert-1cd
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Robert-1cdSubscriber
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We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no ...Read more

We bought this in 2014 and have had a number of companies getting us out – my question is there any way I can check if we are out as we don’t get any maintenance bills and have had no contact with them since 2017

is there any website I can check?

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Dear Robert,

For some strange reason we cannot fix the problem of answering this question so I have the response here from a lawyer who specialises in current Silverpoint cases.

Dear Robert,

The liquidation of Silverpoint is very complicated and there is not a website you can find out this information, you would need to appoint Spanish legal representation to investigate. Having said that even though the maintenance bills have stopped, you still have a right to a possible claim (will depend on what you purchased from Silverpoint). If you need further assistance, please feel free to contact us.

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William Scott-222
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William Scott-222Subscriber
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I bought two 25 keys contracts with them on the understanding I would get a yearly return but because of COVID I only got my maintenance fees payed last year by them instead of the £4,000 plus rental. I paid ...Read more

I bought two 25 keys contracts with them on the understanding I would get a yearly return but because of COVID I only got my maintenance fees payed last year by them instead of the £4,000 plus rental. I paid £25,000 for each of them

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